Writing - Letter Writing (Formal) — Important Questions
11 questions
With answersCBSE format
SUMMARY: This chapter focuses on the format, style, and conventions of writing formal letters, including business and official correspondence. KEY TOPICS: format of formal letters, language and tone, addressing the recipient, subject line, closing and signature, business letters, official letters, letter of complaint, letter of inquiry, letter of application.
Where should the subject line appear in a formal letter?
ABelow the salutation
BAbove the salutation between receiver's address and salutation
CAt the very end
DAt the very beginning
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Correct answer: Option 2 — Above the salutation between receiver's address and salutation
Long Answer Questions6 questions
Q65 Marks
Write a letter to the Editor of 'The Hindu' expressing concern over rising air pollution in your city. You are Anil/Anita 14 Lajpat Nagar New Delhi.
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14 Lajpat Nagar / New Delhi 110024 / 10 May 2026 / The Editor / The Hindu / New Delhi / Subject: Concern over rising air pollution in our city / Sir / Through your widely-read newspaper I wish to draw the attention of the authorities to the alarming rise in air pollution in our city. The AQI has crossed 350 on 32 days this winter making it nearly impossible for senior citizens and children to step outdoors. The major contributors are vehicular emissions stubble burning and unregulated construction dust. I urge the authorities to enforce stricter vehicle norms encourage carpooling promote public transport and conduct regular dust-mitigation drives. Citizen cooperation through reduced private-car use and tree-planting at the household level will also help. Yours faithfully / Anil Kumar
Q75 Marks
Write a letter of complaint to the Branch Manager of your bank regarding incorrect deductions from your savings account. You are Suman 14 Sector 5 Faridabad.
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14 Sector 5 / Faridabad 121001 / 12 May 2026 / The Branch Manager / State Bank of India / Faridabad Branch / Subject: Incorrect deduction of Rs 5000 from savings account / Sir / I wish to bring to your kind notice that an unauthorised debit of Rs 5000 was made from my savings account number XXXX1234 on 8 May 2026. The transaction was not initiated by me and no SMS alert was received. I have visited the branch on 9 May and 11 May but have received no satisfactory response. I request you to immediately investigate the matter reverse the transaction and intimate me of the action taken. Kindly treat the matter as urgent as the amount represents a significant portion of my monthly savings. Yours faithfully / Suman Sharma
Q85 Marks
Write a letter applying for the post of Customer Care Executive advertised in The Times of India. You are Karan 17 Janpath New Delhi B.Com graduate.
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17 Janpath / New Delhi 110001 / 8 May 2026 / The HR Manager / Reliance Communications Ltd / Mumbai 400001 / Subject: Application for the post of Customer Care Executive / Sir / With reference to your advertisement in 'The Times of India' dated 5 May 2026 I wish to apply for the post of Customer Care Executive in your organisation. I have completed my B.Com from Delhi University in May 2025 with 78 per cent marks. I have undergone a six-month internship at HDFC Bank where I handled customer queries and gained proficiency in CRM software. I am fluent in English and Hindi possess strong communication skills and can join immediately. My CV is enclosed for your kind consideration. I look forward to a personal interview at your convenience. Yours faithfully / Karan Mehta
Q95 Marks
Write a letter to the Director of a coaching institute requesting refund of fees due to discontinuation. You are Nidhi 22 Vasant Vihar New Delhi.
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22 Vasant Vihar / New Delhi 110057 / 15 May 2026 / The Director / Career Plus Institute / New Delhi / Subject: Request for refund of fees due to discontinuation / Sir / I had enrolled for the JEE preparation course at your institute on 1 March 2026 and paid an annual fee of Rs 1,20,000. Owing to a sudden family relocation to Bengaluru I am compelled to discontinue the course after attending only six sessions. As per the institute's published refund policy a pro-rated refund is admissible for students who discontinue within the first three months. I therefore request you to process the refund of approximately Rs 1,10,000 at the earliest. The relevant fee receipt is enclosed for your reference. I look forward to a positive response. Yours faithfully / Nidhi Bhargava
Q105 Marks
Write a letter to the Municipal Commissioner regarding the unhygienic condition of the public park near your home. You are Rajat residing at 45 Sector 18 Noida.
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45 Sector 18 / Noida 201301 / 11 May 2026 / The Municipal Commissioner / Noida Municipal Corporation / Noida / Subject: Unhygienic condition of public park in Sector 18 / Sir / I wish to draw your attention to the deplorable state of the public park in Sector 18. Garbage lies uncollected for days. Children's swings are broken; the lawn is overgrown. Stagnant water in the corners has become a breeding ground for mosquitoes leading to a rise in dengue cases in our locality. Despite repeated complaints to the local sanitation office no action has been taken. I therefore request you to instruct the concerned department to clean the park regularly repair damaged equipment and conduct fogging at the earliest. The park is used by hundreds of senior citizens and children daily. Yours faithfully / Rajat Singh
Q115 Marks
Write a letter to the Chief Editor of a leading magazine expressing your views on the impact of social media on teenagers. You are Pooja Nehru Nagar Lucknow.
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22 Nehru Nagar / Lucknow 226001 / 13 May 2026 / The Chief Editor / India Today / New Delhi / Subject: Impact of social media on teenagers / Sir / Through the columns of your esteemed magazine I wish to share my views on the rising influence of social media on teenagers. While platforms like Instagram and YouTube offer creative opportunities and global awareness their unregulated use is causing decline in attention span anxiety body-image issues and academic distraction. Many of my classmates spend over five hours daily scrolling reels at the cost of sleep and study. I urge schools and parents to start digital-literacy sessions and encourage hobby-based offline activities. Tech companies should also enforce stricter screen-time limits for minors. A balanced approach can preserve the benefits of social media while protecting young minds. Yours sincerely / Pooja Mishra
